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DISCO Ediscovery

DISCO Ediscovery

Overview

What is DISCO Ediscovery?

DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the…

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Recent Reviews

DISCO for legal work.

9 out of 10
March 08, 2024
Incentivized
DISCO is being used to host a large number of documents related to a fraud dispute. Our dispute Resolution Team is using it. It allows us …
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Ehh...

6 out of 10
December 04, 2023
Incentivized
By a specific team on a specific legal matter to conduct a responsiveness/privilege review.
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Awards

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Reviewer Pros & Cons

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Product Details

What is DISCO Ediscovery?

DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations.

In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any time, including forensic collections, project management, consulting, and managed review.

DISCO states they pride themselves on combining world-class engineering with a deep love and respect for the law to create solutions that are fast, accurate, and easy to use. Powered by advanced cloud infrastructure to ensure security, stability, and scalability, DISCO was built to address the discovery and case management challenges of today and beyond.




DISCO Ediscovery Features

  • Supported: Artificial Intelligence
  • Supported: Advanced Analytics
  • Supported: Visual Search
  • Supported: Early Case Assessment
  • Supported: Workflow
  • Supported: Data Management Suite
  • Supported: Vault Storage
  • Supported: Managed Review
  • Supported: Professional Services
  • Supported: Project Management
  • Supported: Forensics and Collections
  • Supported: AI Quality Control
  • Supported: Tagging
  • Supported: Deduplication and Email Threading
  • Supported: OCR
  • Supported: Cloud
  • Supported: Metadata Extraction
  • Supported: Templates
  • Supported: User Reporting
  • Supported: Conditional Coding

DISCO Ediscovery Videos

DISCO "a world faster and more intuitive to use than any other product that I've seen." Joe Ybarra, Partner, Halpern May Ybarra Gelberg
"DISCO definitely makes me a better lawyer." Marissa Downs, Principal, Much Shelist
"It's great to know that whatever my deadline is, I can call DISCO and I can get that deadline met." Kyre Stucklin, Practice Support Manager, Rutan & Tucker

DISCO Ediscovery Competitors

DISCO Ediscovery Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

DISCO Ediscovery Downloadables

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Comparisons

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Reviews and Ratings

(92)

Attribute Ratings

Reviews

(1-25 of 31)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Disco is used primarily by certain teams, or within certain cases where there is known to be a high volume of documents that will be collected or used. It provides for easier access and organization for these files. It also assists in production, quick research, and general storage for certain cases where the volume of documents would be a burden on our system.
  • Organizes documents
  • Assists in production of documents
  • Makes searching within database easier
  • Ordering documents into a specific manner
  • Quick review from document to document
  • Organizing one matter into separate sub-files
Disco is ideal for lawsuits with a large number of documents that need to be stored and searched. It assists in reviewing and producing these documents, and generally categorizing documents that are significant or not. It does not help as much for matters where there is relatively few documents or in trying to review all documents from a large grouping.
March 08, 2024

DISCO for legal work.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
DISCO is being used to host a large number of documents related to a fraud dispute. Our dispute Resolution Team is using it. It allows us to quickly batch out and review documents when they are received from other parties, as well as filter and search for specific documents effectively when required.
  • Search builder - this visual method of searching is very intuitive.
  • Doc review - the ability to customize the options available to reviewers helps to streamline workflow.
  • Ingesting - this is quick and easy to achieve.
  • I personally think that the landing page can look a bit overwhelming, especially when the majority of the screen is a list of documents.
DISCO is very well suited to document review and file management when the case is known to be large and potentially last for a long period of time. It is also useful when the team on the case is fairly large, as it allows for effective and easy work distribution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use DISCO Ediscovery in discovery for large class action cases and MDL's (multidistrict litigation). Only my team uses it. We use it to review and share documents in e-discovery.
  • Viewing documents
  • Tagging documents
  • Gathering metadata
  • Organization of documents
  • Ability to add comments
DISCO Ediscovery is an intuitive platform that makes document review and tagging easy and uniform. One problem we have always had with document review is that people use the categories inconsistently. This seems to happen less with DISCO Ediscovery, mostly likely due to features such as being able to look at related documents quickly and easily. Although each screen provides a large amount of data, it is easy to read and take in. I have recommended DISCO Ediscovery to my firm and fellow paralegals frequently.
Score 10 out of 10
Vetted Review
Verified User
DISCO Ediscovery is being used across our organization for ediscovery review, production, document management, and exhibit preparation. It addresses a need to have a method to directly access the facts of a case for reviewing discovery, sending discovery, and preparing motions. It allows us to ingest and analyze significant information sets from multiple sources in a single easy to use database and allows us to better delegate work across our employees in a manner we could not do previously.
  • Improves Document Searchability
  • Ease of use for document review and filtering
  • Ease of use for redacting and producing documents
  • Allows more efficient preparation of production and exhibit sets
  • Allow bates labeling to be completed at ingest
  • Providing a guide for load file ingest and remediation of load file errors
  • Availability of predictive tagging in matters with smaller production than is currently necessary
  • Improve ability to review and summarize medical records
  • Ability at ingest to break up a single large document into individual documents for review, whether through a manual or AI-driven process
DISCO Ediscovery is well suited to any case with documents needing review, whether being produced by or from you. It improves user's ability to search, cull, filter, redact, and identify documents in a single, user-friendly system. It may be less appropriate in smaller cases, or cases with simple facts and little documentary discovery. However, even then, it would probably still be useful if available.
December 04, 2023

Ehh...

Score 6 out of 10
Vetted Review
Verified User
Incentivized
By a specific team on a specific legal matter to conduct a responsiveness/privilege review.
  • User-friendly
  • Good resources and tips available online
  • quick learning curve
  • Simply does not have many features/search options that other e-discovery databases do.
  • Being forced to click through each family attachment one-by-one when reviewing and marking documents through review stages, rather than being able to mass-mark a document and its family and then immediately move to the next parent document (and not click through the voluminous attachments to each parent email) is, in my experience, incredibly detrimental to productivity and efficiency. I simply can't believe DISCO Ediscovery is unable to develop a workaround for this.
  • In my opinion, the results page when reviewing the entire document universe or a large subset of documents is very unhelpful, because the column headings don't provide any meaningful information that would allow you to discern the nature of the document without actually clicking on it.
It is good for simple document reviews, but the review stages need some work in that they should allow the reviewers to mark an entire family for responsiveness based on the parent email without having to then click through each attachment to the parent email and mark it "reviewed." It is not good for digging through large sets of documents and actually trying to find certain documents, as the search results page is useless in providing pertinent information about the document, which forces you to have to open the document to get an idea of what it is.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DISCO is one of our primary document review platforms used throughout the firm.
  • The user interface is quite intuitive
  • The support provided by DISCO is knowledgeable and practical
  • DISCO is often on the forefront of newly emerging additions to the eDiscovery landscape
  • The only aspect of DISCO I dislike is that certain features are not included as baseline features but come with added expense
DISCO is well suited for just about any level of document review with only one or multiple reviewers
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is our main document review platform firm wide.
  • Organization
  • Ease of Use
  • Speed
  • Predictive features
  • Exhibit or trial sets, more like Case Builder
For pretty much every situation I prefer DISCO Ediscovery over alternatives.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire firm uses DISCO [eDiscovery] as our go-to ediscovery vendor, to review and process documents produced during discovery. It has been valuable in that role, and we continue to use it whenever possible in our cases.
  • Document review
  • Document tagging
  • Document production processing
  • It's a little tedious to search by Bates number, especially if you want to search for a specific Bates-numbered page, but don't know the Bates number of the page that begins the document.
As with all ediscovery platforms I've encountered, DISCO is great for large-scale document reviews and productions. The value drops as the number of the documents drops. Basically, it does well what it's supposed to do.
November 04, 2021

Wonderful Services

Score 9 out of 10
Vetted Review
Verified User
Incentivized
DISCO is used by the litigation department for client discovery.
  • Customer Service
  • Customer Support
  • Ease of the software
  • Identify documents by trial exhibit number
  • Create trial exhibit sub-folders for witnesses or the ability to tag the trial exhibit for witnesses.
  • Better interface
DISCO Ediscovery is perfect for production of and storage of large amounts of documents and the ability to tag them to specific issues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The County uses Disco [eDiscovery] for litigation discovery and public records requests for many different departments. From the time we started using Disco in 2015 the company has made many upgrades in direct response to suggestions and/or complaints made by their users. I consider this to be telling as to what kind of company they are. They listen to their clients and make changes in order to accommodate their needs. Disco has worked with my office so that we can use this product County-wide for public records requests. When we first started using Disco it was only for litigation and processing documents for discovery and depositions. Disco is great for this, but we knew it would be extremely helpful for us to be able to use it for the many PRRs we received across the County. With Disco's support, we now help departments Countywide to efficiently and quickly process public records requests and are able to do so without impacting our budget.
  • Excellent user interface
  • Good support team
  • Helpful tutorials
  • Listening to clients and making changes to accommodate needs
  • I'd still like to be able to extract single pages from Disco within a larger set of documents.
  • Sometimes billing groups can be a little difficult to work with as they can be unresponsive and slow to correct errors.
Not everyone's needs are the same, but I think Disco [eDiscovery]can be used for a wide array of tasks. Companies big and small can afford to use their services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DISCO Ediscovery to host, review, manage, and produce client documents and adverse productions, and for deposition and trial exhibits.
  • Ingests, tagging, productions
  • Fantastic search capability, even beginner users can master it with little training.
  • Customized reviewer profiling, very helpful for expert and client access.
  • Very easy for beginners and non-tech-savvy users--this is my #1 favorite thing about DISCO Ediscovery and the main reason I brought it into the firm.
  • I wish we could dismiss the redaction reasons box either per case or toggle it on and off. It's really annoying and in our practice we rarely, if ever, use it.
  • I would like to be able to tick checkboxes in document review, like in Relativity.
  • Search and redact would be extremely helpful, like in Adobe.
  • Tiny pinpoint redactions are very difficult to do in DISCO Ediscovery (Otherwise I love the redaction tool).
The best thing about DISCO Ediscovery is how user-friendly it is, for all levels of users. I can train the most anti-tech person and have them reviewing and tagging documents in 10 minutes (and loving it). It is a fantastic tool for all sizes of cases, from tiny productions to massive data sets. DISCO Ediscovery works well at every level. We use it for very small one-and-done productions and huge ongoing cases as well, and everything in between.
March 24, 2021

DISCO is the best!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
DISCO is our favorite e-discovery tool, and it is used in over a half dozen matters at any given time. Managing e-discovery in complex litigation where there are hundreds of thousands of documents can be extremely time-consuming, and even more challenging to find the specific information requested by attorneys. DISCO is used by all legal team members and experts, the ability to consolidate and share work product in one platform is extremely valuable. Because the system is so intuitive it makes on-boarding new reviewers fast. But the best feature is the analysis it provides with AI/predictive coding, it is absolutely next level.
  • Predictive analysis on document sets to discover defensible bulk coding of thousands of similar documents with very high accuracy and confidence.
  • Easy to use filters and data visualizations to help manage overwhelming amounts of data.
  • Easy to use search features, with more robust search syntax than other systems.
  • Easy to manage batched review stages, and customize any possible review layout or coding imaginable.
  • DISCO is not cheap... When compared to some systems it appears overly expensive.
  • If it were less expensive, more clients would feel comfortable with the cost.
  • The value in DISCO is hidden, so the GB/Mo. cost appears inflated.
DISCO is perfect for our large and complex matters, where early case assessment can be used to reduce monthly hosting costs. By utilizing the AI we can avoid costly eyes on review of non-responsive or unimportant documents by performing random sampling analysis on large sets of documents, this has been incredibly successful and the accuracy and confidence levels achieved are well beyond what can be expected with a contract review process.
For extremely large matters, the cost structure for DISCO is substantial- and we have clients who don't like the large monthly costs. I frequently see the value lost due to inefficiencies with other e-discovery systems, but that is impossible to quantify.
March 11, 2021

Clear and Easy to Use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The virtual law firm I work for uses DISCO to manage Ediscovery projects. Personally, I do document review on the platform, but the managing attorneys use it to review produced documents or respond to discovery requests. I have used several different Ediscovery platforms, and this is one of the more intuitive ones.
  • Provides keyword and custodian search capability.
  • Provides metadata.
  • Helps organize documents in clear format.
  • It would be helpful to have the capability to send a doc directly to the managing attorney because they don't always want to go into a database.
I would recommend DISCO because the support level seems high, the user interface is straightforward, and it can manage large amounts of documents. Attorneys can batch upsets of documents if a team is working in the same database. I'm not sure if it's helpful for building timelines, but that's probably something their support team could assist with.
March 03, 2021

Good platform

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used for plaintiffs firm for small productions and to review very large 1M+ productions.
  • Search
  • Organizes Ingest
  • Ability to share search threads via URL
  • Simplifying basic searches -- like for bates number
  • Data visualizers
  • Easier near dupe functionality
Great for small productions, seems harder for large productions, harder for priv log or exhibit list functionalities
Larry Mason | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DISCO is successfully being used for multiple litigated matters of various types and complexities to assist in ediscovery data gathering, analytics, document production, deposition preparation, motion practice, and trial preparation.
  • Easy to search for relevant information.
  • Easy to screen irrelevant data from large document collections.
  • Easy to organize data by issues of practical importance to your case.
  • Easy to cost-effectively resolve complex ediscovery challenges.
  • Terrific customer service.
  • Very helpful on-line help features.
  • Strong analytical tools.
  • Need an easier way to track when a document did not receive coding review for all issues (i.e., when issues where added later on in the coding process--need to be alerted to go back and capture the additional issues to be coded).
DISCO works extremely well for all size document productions. Don't make the mistake of thinking that it is only a super large size ediscovery tool. DISCO has cost-effective solutions for small data sizes too.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DISCO is a fantastic e-discovery tool. It is streamlined, and very intuitive. Yet it still retains the features of the more well-established document review platforms without requiring advance knowledge. It allows users to self-manage ingest and production, as well as managing in-house review teams. As it is web based, it is compatible with nearly every system.
  • Self-management of key functions. Ingests can be handled by users, as well as production sets. No need to wait on discovery vendors.
  • Simple, yet powerful, search syntax. It uses a familiar Boolean search syntax, and can search a wide variety of metadata fields easily.
  • It is fast. Not quick; outright fast. It blows away every other platform on the market. Review times are cut in half, and searches are lightning quick.
  • Web-based. Allows for multiple logins by one user at a time. If you are in the middle of a review, but see something else you want to look up, simply open a new tab in the browser, and go.
  • Additional ways to refine searches. If I have tagged all documents containing "phrase x," and then hit the family inclusion button, it expands the number of responsive documents. This is fine. But if I want to see those additional family documents to see if it changes the type of tag or category I need to assign, that is not easily done.
  • Audits of user actions. I can audit a single document for what actions were performed by specific reviewers. But if I want to pull all actions for a group of reviewers, for a specific set of documents, there are no good solutions.
  • More customization of export document lists. I would like to be able to easily customize the categories of metadata that are exported. Deep dives into opposing party data sometimes requires looking at very specific metadata fields. When it is exported to excel, the sort options make this easier. But I don't want to hide 30 columns to make that happen.
  • The ability to customize the document view screen. If I want to minimize or hide all the panels on the left, I want that screen space back. Or, I would like to only have the metadata pane, the conversation pane, and the tagging pane on one side, and hide the rest. This should be an option.
  • Hovering for more information is broken. It routinely will move to different spots, and sometimes out of view (i.e., below the bottom of the browser screen).
  • Metadata pane. If there are multiple paths, and you click it to see the hidden paths, it truncates the paths so you can't see the whole thing.
  • Document notes. If there are notes, you should be able to see them without having to click the "view/edit note."
The best use for DISCO is having emails in native format. It easily threads them, and allows you to see full conversations with ease, and see what was not collected.

If you don't have a large volume of data, then you don't really need a discovery platform, and can self-review. However, even with small data sets, it can be much easier to open a new matter, ingest, and the run a production then to do it natively. There is no good option for converting large amounts of email files to pdf or tiff and then bates stamping.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm using DISCO as a review platform for production documents and e-mails in litigation matters. It is being used by me and another paralegal.
We've moved to DISCO from Summation because it is user friendly, convenient and efficient.
  • It is very efficient with search terms.
  • The support staff is knowledgeable.
  • Access is always good working remote.
  • The tagging feature - I'd like to be able to mass tag documents without putting them in folders first.
I've recommended DISCO to several other firms.
Philip Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using DISCO myself and with clients for e-discovery.
  • search capabilities
  • document organization
  • dashboard organization
The more documents and witnesses in a legal case, the more helpful DISCO will be. I love that I can import documents in multiple native formats using DISCO.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the DISCO platform for a number of litigation matters for a variety of clients. Our primary use case is document review projects that are substantial enough to require an organization, but not substantial enough to require project management to complete the review and production. Generally speaking, our matters to not extend beyond the data threshold for the minimum monthly charge. We have some clients that have taken a liking to the software and we are exploring setting them up with a data volume-based subscription rather than a project-based system that we typically use. The best aspect of the platform for our teams is that it allows us to control the entire review and produce documents with minimal involvement from outside consultants.
  • DISCO software is easy to use for even the most entry-level document reviewer. All one needs to know how to do is browse web pages.
  • DISCO has a good amount of organizational functionality that allows us to identify key documents and custodians to improve efficiency in our early-stage document review process. We can target dates, topics, and specific custodians with ease using the visual organization tools without requiring knowledge of building text-based searches.
  • The DISCO project support team is responsive, and projects can usually be started within hours of the initial opening request. The team is always willing to do training as users become more advanced and interested in exploring deeper functionality of the tool.
  • In my previous experience, I have found that coding may not be recorded when a user is going extremely fast through documents.
  • Right now, at least, we do not appear to have the ability to independently upload load files and productions we received from other parties.
  • The more complex and useful tools are somewhat difficult to locate and learn to use without assistance from project support team members.
  • The text searching can be difficult to use, especially when trying to search for exclusion rather than the inclusion of documents based on the searches.
  • The folder system is not intuitive. Parent folders include all documents within sub-folders, even when those sub-folders are designed to exclude documents. This is likely a unique problem than can be resolved using different procedures, though.
This platform is great for small to medium cases and especially good for projects that are time-sensitive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, our organization uses DISCO to review documents in four separate matter databases to aid in responding to discovery requests. I work with the attorneys in our firm and set up review sets for them. DISCO is predominately utilized by Associates and Paralegals.
  • The platform is very intuitive and user-friendly and makes creating searches much easier. There is an option of creating Boolean search terms or the much easier Search Builder that DISCO has created.
  • Our office appreciates being able to create folders and save specific documents to them. Although you can accomplish the same result through saved searches, the folders make it easier for some attorneys to access the information they need much easier than creating searches.
  • The document review pane is also extremely helpful in that it provides all of the information pertinent to that document (and its family) in one view. I like that the search term hits are highlighted in the document view and the reviewer can "jump" to each hit.
  • On a couple of occasions, I submitted a request for assistance from the technical support staff but the system had not registered my request. Luckily, I was not working on a document production deadline so the time delay was not ultimately a big issue.
  • I would like to be able to create and save the specifics to a new production ahead of my actual production deadline, thus saving me time at the very end of the review when time is usually short.
DISCO is recommended because of its user-friendly interface.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DISCO is used by the Intellectual Property department for ediscovery purposes. Not sure if it's used by other departments.
  • Very good text recognition for searching.
  • Metadata information is presented in a format that makes it easier to understand who and where the documents came from.
  • Ability to tag documents with many/various terms and collections.
  • Batch Printing can be easier if there was a quicker/easier way to pick and choose many documents within a collection.
  • Try to find a way to retain confidentiality designations for documents when ingesting from a production.
Very good capabilities/functions to manage and work within large document productions.
James Ponce | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our firm uses DISCO in support of its litigation practice. We use it for document production ingestion, document review, production of documents, etc. We find DISCO to be a very user-friendly platform from discovery through trial. Our attorneys and paralegals primarily use it. Since all of our personnel have access to DISCO, it allows us to work together in a very productive, organized manner cohesively.
  • It is easily used for producing documents. I appreciate how easy it is to create load files to provide to opposing counsel.
  • DISCO's support team is the best in the business, bar none. I always feel free to call them about any concerns or problems I am having. I know that they will go the distance to ensure that my questions are answered and my concerns are assuaged. Even after hours, I have been able to get answers to my questions. Most importantly, their support staff is incredibly helpful and caring people, which is immediately apparent during the phone calls.
  • DISCO also makes it very easy to set up a specific document review stage, tailored just as I need it. I appreciate the ability to tag documents per my requirements, to write privilege notes, to redact passages quickly, etc. The fact that this tailored document review staging is all so easy to set up speaks to how great a program DISCO is.
  • I love how, in the main "Search and Review' window, to my left, I can have the filters. This is so handy and time-saving! I can't count the times that I have chosen documents based upon specific recipients/senders, or narrowed down my search by choosing "inclusive emails only."
  • Perhaps this is my ignorance, but when I'm in the main "Search and Review" window and want to choose specific documents from here to, say, batch print, I have to click the grey square to the left of the document one by one, instead of clicking a grey square on top of the window that would automatically choose all the documents showing in that window, and then deselect the ones I don't want.
  • I know this is a safety feature, but sometimes it would be nice to be able to change certain features of documents myself instead of asking DISCO support team to do so, i.e., changing the custodian of specific documents.
  • Instead of choosing the "copy format from a previous production" that automatically changes a Bates prefix for you that you may not want, maybe a feature where you have preset choices of metadata and confidentiality to apply to productions without affecting a chosen Bates prefix.
I can't imagine going through litigation without DISCO by my side. From receiving and producing documents, reviewing clients' and opposing counsels' documents, making privilege logs, creating trial exhibits, etc. DISCO makes my life so much easier. I appreciate that I still have much to learn about DISCO, but even with my base-level knowledge of DISCO, I can be very successful at my job. As a paralegal, I need this program to be the best support I can be for my clients.
November 13, 2019

Impressed with DISCO

Score 9 out of 10
Vetted Review
Verified User
Incentivized
My associate in an internal investigation used it. Another team is also using it for a different investigation. It helps us organize and synthesize large volumes of documents efficiently.
  • Extremely user-friendly. Easy to figure out how to work things.
  • Very fast. Compared to other platforms, the delay is minimal.
  • A clean, usable interface that makes it easy to read documents.
  • Nothing I can think of at this time. The actual reviewers (since I'm supervising them) may have more specific feedback.
It seems well-suited to small or medium-sized reviews. I haven't tried it on the more substantial investigations (over millions of documents). Since they're a relatively newer place, I'm not sure if they could scale. Also seems limited on global investigations for the same reason.
November 12, 2019

DISCO really gets down!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Disco is being used across the organization as it is our preferred vendor. It addresses the need for a central location for discovery in large complex matters.
  • Simple interface - This is key because many users can't be bogged down trying to navigate through complex platforms. DISCO makes it easier to users of all levels to review, cull and produce information.
  • Speed - The platform is much faster than alternative platforms. The speed significantly reduces review times making for a more efficient review.
  • No hidden costs. It's nice to easily understand the costs of a platform and present it to clients.
  • I wish DISCO had more robust analytics. Not so much predictive coding but the ability to review documents using concepts/phrases.
  • I think DISCO should reduce the monthly minimum. By having such a high monthly minimum price you end up excluding potential clients.
DISCO is well suited for large scale discovery reviews and/or productions. It's not so much suited for smaller matters/reviews.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Two of our matters are hosted on DISCO. Our attorneys use DISCO to review and issue code documents, and I ultimately produce responsive documents out of the platform. We use the product across our organization. The platform addresses unruly data by streamlining the review process and allowing us to organize data in such a way that we can easily find important documents in the blink of an eye.
  • Tagging is highly intuitive. The reviewers are mostly attorneys who appreciate ease of use, and the tagging feature is so easy that the attorneys can spend the bulk of their time evaluating the merits of the case rather than figuring out things like tagging.
  • Email threading is a huge time saver. By allowing the reviewer to only review the inclusive email and applying a tag to all emails that make up that thread is invaluable and allows for consistency in coding which is key to any document review.
  • The artificial intelligence feature is also a huge time saver and allows for consistency in coding.
  • There are times where I am hesitant to contact tech support since most often I am redirected to our project manager whose time is billable. I wish the built-in tech support would field more questions so I don't have to incur billable rates from the PM.
  • The searches are not as easy as they look. Some of our users have never gotten comfortable with the search mechanism.
  • HUGE negative is the $500 monthly minimum. Most of our cases start out slowly with data trickling in. Often times, the attorney will not agree to host data in DISCO based on the high monthly minimum. They cannot justify the cost to the client.
  • The overall look of the platform looks a bit too vanilla with the white background and pastel colors. Would a dark mode be a ridiculous ask?!
DISCO is well suited for cases whose GB size justifies the monthly minimum charge. Several times we did not host data in DISCO since the data was too small to justify the high monthly minimum. Each time, these cases grow well above 12GB, thus justifying the monthly minimum. But they are not hosted in DISCO since attorneys are scared off by the monthly minimum at the incipience of the case.
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